Last updated: July 26, 2026
This Acceptable Use Policy sets minimum rules for using Caldik safely, lawfully, and fairly. It forms part of the Terms of Service, applies to every account, storefront, deployment, API request, integration, file, and user, and should be read with the Prohibited Businesses Policy. The Privacy Policy explains how Caldik processes information used for security, abuse prevention, and automated acceptable-use reviews.
1. General rule#
You may use the Services only for lawful purposes and in a manner that does not harm people, property, networks, Caldik, or other users. You are responsible for activity by your account, team, code, integrations, customers, and automated systems.
2. Illegal and rights-infringing activity#
You must not use the Services to create, promote, facilitate, distribute, or conceal illegal activity or material. You must not infringe intellectual property, privacy, publicity, confidentiality, consumer, or other rights, or encourage others to do so.
3. Abuse, exploitation, and harmful content#
You must not use the Services for credible threats, harassment, stalking, exploitation, non-consensual material, hateful abuse, or content that promotes violence against protected people. Content involving the exploitation or sexual abuse of children is strictly prohibited and may be reported to competent authorities.
4. Fraud and deception#
You must not engage in fraud, impersonation, phishing, fake storefronts, deceptive claims, fabricated scarcity, hidden charges, counterfeit sales, unauthorised fundraising, pyramid schemes, laundering, evasion, or manipulation of reviews, transactions, referrals, or platform metrics.
5. Security and technical abuse#
You must not:
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Probe, scan, exploit, or bypass security controls without explicit authorisation.
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Access or attempt to access another user’s account, credentials, data, systems, or non-public resources.
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Distribute malware, ransomware, spyware, credential-stealing tools, destructive code, or payloads designed for unauthorised access.
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Launch denial-of-service attacks, resource exhaustion, abusive crawling, spam, or traffic intended to impair a service.
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Interfere with logging, attribution, metering, rate limits, permissions, billing, or abuse prevention.
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Use public keys, secret keys, webhooks, APIs, or checkout tools outside their documented purpose or in a way that creates misleading or unauthorised transactions.
6. Platform and resource integrity#
You must not use Unlimited features or included resources in a manner that is abnormal for a storefront service or that materially degrades availability for others. This includes using Caldik primarily as a general-purpose file host, backup archive, compute-mining platform, proxy, traffic relay, bulk messaging system, or unrelated build farm.
You must respect rate limits, file limits, concurrency limits, deployment controls, and reasonable technical safeguards. Do not create multiple accounts or storefronts to evade restrictions, billing, enforcement, or plan allowances.
7. Messaging and customer contact#
Messages sent using Caldik must be relevant, lawful, accurately identified, and sent with any consent required by law. You must honour unsubscribe requests and must not send spam, purchased-list campaigns, deceptive messages, or communications that conceal the sender.
8. Storefront standards#
Merchants must provide accurate product descriptions, prices, recurring-payment terms, delivery expectations, business contact information, and refund terms. Merchants must not use misleading checkout interfaces, preselected hidden add-ons, fake urgency, inaccessible cancellation paths, or material omissions.
Digital products and subscriptions must be delivered as described. Claims about earnings, performance, health, finance, legality, compatibility, or results must be truthful, supportable, and appropriately qualified.
Merchants must not disguise the true seller, transaction purpose, product category, or person receiving funds. Checkout descriptors, domains, fulfilment information, and customer communications must be consistent with the actual business.
9. Privacy and data#
You must collect and use personal information lawfully and only for legitimate disclosed purposes. Do not scrape, sell, expose, or combine personal information without authority. Do not upload highly sensitive information unless the Services expressly support it and you have implemented appropriate legal and security safeguards.
If you enable storefront analytics, cookies, advertising, or third-party scripts, you must provide the notices, choices, consent controls, contracts, and deletion mechanisms required for your visitors. You must not use Caldik’s consent interface to present false choices or to load optional tracking contrary to the visitor’s recorded selection.
10. Automated activity and artificial intelligence#
Automated tools, agents, scrapers, and artificial intelligence systems must comply with the same rules as human users. You must supervise their credentials, rate, output, and actions. You must not use automation to create deceptive storefronts at scale, generate unlawful content, evade review, overwhelm systems, or make unauthorised decisions using another person’s data.
11. Fair use and enforcement#
We assess context, severity, repetition, intent, impact, legal obligations, and risk. We may warn you, request information or remediation, remove content, limit features, quarantine a deployment, suspend access, preserve evidence, report conduct where required, or terminate accounts.
We may take immediate action where delay could cause harm, compromise security, expose Caldik or others to liability, or violate provider requirements. We may also apply reasonable traffic or resource controls to maintain platform stability.
Caldik uses automated systems and AI to help scan, classify, prioritise, and review possible violations. Automated review may analyse storefront text, images, product metadata, links, code, transaction patterns, deployment signals, account activity, complaints, and other relevant information. A signal does not necessarily mean that a violation occurred.
Material enforcement decisions may be escalated to a human reviewer where reasonably available or required. You may request review by providing accurate context and evidence through support@caldik.com. Attempts to manipulate classifiers, hide the true business, rotate accounts, or otherwise evade automated or human review are separate violations.
12. Cooperation and remediation#
We may ask for a response, configuration change, content removal, security fix, customer notice, evidence of consent, or other reasonable remediation. You must cooperate in good faith and preserve relevant records. Do not retaliate against a person who makes a good-faith report.
13. Reporting violations#
Report suspected violations to support@caldik.com with the storefront URL, relevant transaction or content reference, and a concise description. Do not send unnecessary sensitive information.
14. Changes#
We may update this Policy to address new risks, legal requirements, provider obligations, or product changes. Material changes will be notified where reasonably practicable.